Returns & Replacements
Returns and refunds
We don't accept returns or offer refunds on opened or used items, or for change of mind.
Damaged or not working?
If your WarmStrive arrives damaged or stops working within 30 days of delivery, email support@warmstrive.com with your order number and a photo or short video. We'll send a free replacement.
Wrong item?
Email support@warmstrive.com within 30 days with your order number and a photo or short video. We'll make it right.
Cancel an order
Email support@warmstrive.com within 12 hours of ordering, before it ships, for a full refund.
Chargebacks
Please contact us first. We'll fix it fast.