Privacy Policy
What we collect
When you order, we collect your name, email, shipping address, and order details through Shopify. When you contact us, we save your name, email, optional order number, and message in Lovable Cloud. Our email popup collects your email and the page and campaign that brought you here.
Shopify handles checkout and payments. We never see your full card numbers.
Why we use it
We use this information to fill orders, ship products, provide support, keep required records, prevent fraud, and improve our store. If you sign up for marketing emails, you can unsubscribe anytime using the link in an email or by emailing support@warmstrive.com.
Who receives it
Shopify receives checkout and payment details. Our fulfillment partner receives the details needed to ship your order. Lovable Cloud stores support messages, email signups, and permitted activity logs. We may share records when the law requires it.
Meta tracking is currently disabled. If enabled after an eligibility review, and you permit advertising, Meta may receive page URLs, browser details, page views, signup events, checkout clicks, and product values to measure ads. We do not send your email to Meta or enable email matching on this site.
Cookies and site activity
The email popup saves a flag in your browser so it appears only once. Campaign tags stay for the current visit. Cookie choices are saved in your browser for up to 12 months. With analytics permission, we save page views, email signups, checkout clicks, video plays, campaign tags, and a random visitor ID. Only the owner can read these logs.
For visitors in the EU/EEA, UK, Switzerland, Canada, and unknown regions, optional clicks and site events wait for analytics permission. They are never recorded when your browser sends Global Privacy Control. Elsewhere they are recorded unless you reject analytics.
Page visits, time on page, page speed, and errors are counted for every visitor without cookies or identifying anyone. Lovable's analytics uses no cookies, stores nothing on your device, does not keep IP addresses, and does not identify visitors.
It records pages visited, where visitors came from, country, browser, operating system, device type, time on site, page speed, errors, and permitted clicks. Detailed data is kept for 90 days and daily summaries for a year.
Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
You can change your choices anytime. Rejecting stops future optional events. Shopify may use its own cookies to run checkout and payments.
Your rights and data safety
Email support@warmstrive.com to ask to access, correct, or delete your information, or to stop marketing emails. We may need to check your identity. Some order records must be kept for legal, tax, or fraud prevention reasons.
We keep information only as long as needed for the reasons above or as required by law. We use access controls to protect it, but no system is completely secure. Our service providers may process information in other countries.
Questions or changes
We may update this policy when our store or services change. For privacy questions, email support@warmstrive.com.